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Resource GuideUpdated February 202611 pages (print)

Compliance-Aware Automation Design Guide

AU patterns for human-in-the-loop workflow automation

SG1 Consulting
AI Automation Consulting

Compliance-Aware Automation Design Guide

AU patterns for human-in-the-loop workflow automation

Last Updated: February 2026

11 Pages

https://sg1consulting.com.au

Direct answer: how do you automate without increasing compliance risk?

Design automation so AI prepares, classifies, and routes work while humans approve high-risk actions. Keep audit logs, exception handling, and rollback steps from day one. Compliance-safe automation is a process design problem, not just a tooling choice.

Core design rules (use on every workflow)

  1. Define what the automation may do without approval.
  2. Define explicit review triggers and escalation paths.
  3. Store timestamps, inputs, outputs, and approver identity.
  4. Keep a manual fallback path for failures and exceptions.
  5. Limit data access to the minimum required for the workflow.

Sensitive data reminder

Typical categories to flag early: Health information, Personal information (APPs), Financial account data.

Control matrix for common automation steps

StepAutomation roleHuman control
Document intakeCapture + classifySpot-check confidence and exceptions
Data extractionDraft structured fieldsApprove low-confidence fields
RoutingAssign owner/queue by rulesOverride routing when flagged
NotificationsSend reminders/status updatesApprove external messages if sensitive
Final actionPrepare transaction or record updateRequired approval before commit

Region-specific compliance starting points

  • Privacy Act 1988
  • APPs
  • Industry obligations (health/legal/finance)
  • Retention/audit requirements

Important

This guide is an operational design framework, not legal advice. Validate controls with your compliance, legal, or security stakeholders.

What to document before go-live

DocumentWhy it matters
Workflow map + exceptionsPrevents hidden manual work from being skipped
Approval matrixClarifies who signs off on what
Data handling notesSupports privacy/security review
Monitoring metricsShows if the automation drifts or fails
Rollback/runbookReduces outage and incident response time

Common design mistakes

  • Automating approvals instead of preparing decisions for reviewers
  • No exception queue or owner
  • No audit trail for edits, approvals, and outputs
  • Mixing production and test data in pilot workflows
  • Optimizing for speed before accuracy and control

Where this fits in the rollout sequence

Use this guide after selecting a workflow with the What to Automate First scorecard and before finalizing pilot scope. It also pairs well with our pilot-first vs full transformation comparison. AU teams should also confirm who owns privacy review before pilot launch.

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Email: [email protected]

Phone: +61 410 652 449

Ready to Implement AI Automation?

Get a personalized assessment of automation opportunities in your business. Our team will identify the highest-ROI processes to automate first.

Schedule Your Free AI Analysis

https://sg1consulting.com.au/process-discovery

Email: [email protected]

Phone: +61 410 652 449

https://sg1consulting.com.au

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