Terms of Service

1. Acceptance of Terms

By accessing our website or using the services of SG1 Consulting ("Company", "we", "our", or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Services

SG1 Consulting provides AI automation consulting services including but not limited to:

• Business process automation consulting
• AI implementation and integration
• Workflow optimization
• Training and support
• Pilot program development

3. Client Responsibilities

You agree to:

• Provide accurate and complete information necessary for our services
• Grant necessary access to systems and data
• Assign appropriate personnel to work with our team
• Make timely decisions and approvals
• Maintain backups of all data and systems
• Comply with all applicable laws and regulations

4. Fees and Payment

Fees for services will be specified in the service agreement. All fees are in Australian dollars unless otherwise specified. Payment terms are net 30 days from invoice date unless otherwise agreed.

5. Intellectual Property

You retain all rights to your data and pre-existing intellectual property. We retain all rights to our methodologies, tools, know-how, and pre-existing intellectual property. Custom developments created specifically for you will be addressed in the service agreement.

6. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information disclosed during the engagement. This obligation survives termination of these Terms for a period of five years.

7. Warranties and Disclaimers

We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards. EXCEPT AS EXPRESSLY PROVIDED, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We cannot guarantee specific results, ROI, or business improvements.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO OUR SERVICES SHALL NOT EXCEED THE FEES PAID FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM. WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.

9. Indemnification

You agree to indemnify and hold us harmless from any claims arising from your breach of these Terms, violation of laws, or infringement of third-party rights.

10. Termination

Either party may terminate services upon written notice as specified in the service agreement. Termination does not relieve payment obligations for services rendered.

11. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales.

12. Contact Information

For questions about these Terms, please contact:

• Email: [email protected]
• Phone: 1300 SG1 (1300 741)
• Mail: SG1 Consulting, Sydney, Australia