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SG1 Consulting - AI Automation Solutions for Australian Businesses

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Automate Massage Therapy Bookings — Never Miss a Call Again

A friendly AI receptionist answers every call in under 2 seconds, day and night. Books appointments, takes deposits, sends confirmations. You get more clients, more repeat visits, and less front‑desk stress.

The Problem You Deal With

📞

Phones ring out at busy times

therapists working with clients can't answer calls - potential bookings are lost

😓

Staff are torn

Between providing sessions and managing appointments

👋

Regulars forget to rebook

And drift away to other massage clinics

⭐

Reviews come in slowly

So fewer new clients find you

Result: gaps in the calendar, unpredictable days, owner stress

The Simple Fix

(No Tech Talk)

📱

Never miss a call

The AI answers right away, books the session, and texts the details. If a call drops, it calls back and follows up by text.

🔄

Bring people back on time

Gentle reminders bring regulars back on their usual rhythm (monthly massage, every-3-weeks for maintenance).

⭐

Turn happy visits into more leads

A polite message 2 hours after the session asks for a public review (with a small thank‑you if you want). More good reviews = more people choosing you.

In short: automate massage therapy bookings, keep people coming back, and let your great service bring in more customers.

How It Works (3 easy steps)

1

Step 1

Phone, website, and social messages all lead to one calendar. The AI offers times, books the spot, and avoids double‑booking.

2

Step 2

Follow‑ups at the right moment offer their favorite therapist and time.

3

Step 3

A friendly check‑in asks for a Google review when clients are happiest; any problems go straight to your team to fix quickly.

Built for Massage Therapy

Intake Form Automation

Health questionnaires and client history managed seamlessly

  • •Digital intake forms sent before appointment
  • •Health condition and pressure preference tracking
  • •Allergy and injury history automatically flagged
  • •Therapist notes and client preferences synchronized

Therapy Specialization Matching

Connect clients with the right therapist for their needs

  • •Deep tissue vs relaxation specialist routing
  • •Prenatal and specialized therapy booking
  • •Injury recovery and medical massage coordination
  • •Therapist certification and skill matching

Wellness Journey Tracking

Long-term client care and maintenance scheduling

  • •Regular maintenance session reminders
  • •Progressive treatment plan coordination
  • •Seasonal wellness check-ins and promotions
  • •Package deal renewals at optimal timing

What Massage clinic Owners Usually See in 30–45 Days

📞

Missed calls drop to nearly zero

📈

More bookings

from call capture and after‑hours scheduling

✅

Fewer no‑shows

with deposits and reminders

🔄

More repeat visits

as clients return on schedule

⭐

More Google reviews

which brings in more new customers

What Massage Therapy Owners Say

S

Sarah Chen, Healing Touch Wellness

⭐⭐⭐⭐⭐

Portland, OR (8 therapists)

"During sessions, I couldn't answer phones - losing 3-4 bookings daily. The AI handles intake forms, matches clients with the right therapist, and books follow-ups. Our deep tissue specialist went from 60% to 95% booked, and clients love the seamless experience."
Results: 95% therapist utilization, 75% reduction in missed calls, automated intake processing
M

Michael Torres, Elements Massage Studio

⭐⭐⭐⭐⭐

Denver, CO (5 therapists)

"The system remembers everything - client pressure preferences, injury history, preferred therapist. It automatically books maintenance sessions at the right intervals. Our retention rate jumped from 45% to 78%, and package renewals happen seamlessly."
Results: 78% client retention rate, 65% increase in package renewals, personalized rebooking

*Stories are based on real outcomes from similar massage clinics; results vary by market and offer.

Automate massage therapy bookings and keep your calendar full