What each platform is genuinely good at, where it gets hard, and where The Everything stops.
Every comparison here follows the same four-part shape: what the other product does well, where the category gets expensive, what The Everything does instead, and what The Everything explicitly does not do. The last part is not a disclaimer — it is the part that saves you a bad purchase.
One governs your documents. One runs the work around them. Here is how to tell which problem you actually have.
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One governs the record. One runs the work around it. Here is how to tell which problem you are actually buying for.
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The incumbent records system is not the thing slowing your agency down. Here is what actually is, and what to buy for it.
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Your ERP runs the system of record. Something still has to run the work between the systems. That is a different purchase.
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One manages the document and the forms around it. One runs the work. They are not the same purchase.
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One is a platform you build on. One is an automation layer that runs your work. The right answer depends on whether you have a platform team.
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One supplies the systems a council runs on. One runs the work that happens between them. They are different purchases.
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One is a toolkit you build with. One is the finished product. The right answer depends on whether you want to own automations or just have them.
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