"We can't automate accounting—there's judgment involved."
True. Automation handles the busywork so accountants can spend more time on judgment.
Read this in 3 minutes: the 5 fastest wins, what ROI looks like, and the 3 mistakes that kill projects.
The quick summary
Most firms spend 60% of time on non-accounting work (data entry, filing, client admin).
Start with document filing, scheduling/updates, receipt & invoice capture, tax data gathering, and BAS/compliance.
First-year ROI commonly 200–400% when you redeploy time to higher-value work.
Don't make these mistakes: trying to automate everything at once, poor data preparation, and unclear exception procedures.
Where your time really goes
40% data processing (receipts, invoices, filing)
20% client admin (scheduling, status, document exchange)
25% compliance workflows (BAS, reporting, lodgments)
15% actual accounting (analysis, advice, strategy)
Those first three buckets are ideal for automation.
The 5 highest-ROI processes (with real-world results)
1) Receipt & invoice processing
Now: download → extract → categorise → enter (e.g., to Xero/MYOB/QuickBooks)
After: auto-read details → auto-categorise → human checks exceptions
Time: 3.2 min → 0.4 min per receipt (Melbourne, 8,500 receipts/month)
Result: 87% time reduction; errors 4.2% → 0.8%
2) Client scheduling & status updates
Now: phone/email tag; manual calendars; update calls
After: online booking; automated reminders; progress notifications
Time: 12 hrs/week → 2.5 hrs/week (Brisbane firm, 8 staff)
Result: 79% time reduction; +18% client satisfaction
3) Document filing & organisation
Now: download → rename → folder → tracking sheet
After: auto-classification, smart filing, versioning, search by content
Time: 45 min/day → 8 min/day per senior accountant (Adelaide)
Result: 82% time reduction; accuracy 94% → 99.2%
4) Tax return data gathering
Now: questionnaires, chasing info, multiple systems
After: auto-questionnaires, prefills where available, smart reminders
Time: 2.8 hrs → 1.1 hrs per return (Perth, 1,200 returns/year)
