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SG1 Consulting - AI Automation Solutions for Australian Businesses

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Automate Spa Bookings —Never Miss a Call Again

A friendly AI receptionist answers every call in under 2 seconds, day and night. It books the time, takes a small deposit, and sends a confirmation. You get more customers, more repeat visits, and less front‑desk stress.

The Problem You Deal With

📞

Phones ring out at busy times

People give up when they can't get through

😓

Staff are torn

Between serving guests and answering calls

👋

Regulars forget to rebook

And drift away to other spas

⭐

Reviews come in slowly

So fewer new people find you

Result: gaps in the calendar, unpredictable days, owner stress

The Simple Fix

(No Tech Talk)

📱

Never miss a call

The AI answers right away, books the appointment, and texts the details. If a call drops, it calls back and follows up by text.

🔄

Bring people back on time

Gentle reminders bring regulars back on their usual rhythm (monthly facial, every‑3‑weeks massage, etc.).

⭐

Turn happy visits into more leads

A polite message 2 hours after the appointment asks for a public review (with a small thank‑you if you want). More good reviews = more people choosing you.

In short: automate spa bookings, keep people coming back, and let your great service bring in more customers.

How It Works (3 easy steps)

1

Answer & Book 24/7

Phone, website, and social messages all lead to one calendar. The AI offers times, books the spot, and avoids double‑booking.

2

Rebook Before They Forget

Follow‑ups at the right moment offer their favorite therapist and time.

3

Build Reviews That Attract New Clients

A friendly check‑in asks for a Google review when clients are happiest; any problems go straight to your team to fix quickly.

What Owners Usually See in 30–45 Days

📞

Missed calls drop to nearly zero

📈

More bookings

from call capture and after‑hours scheduling

✅

Fewer no‑shows

with deposits and reminders

🔄

More repeat visits

as clients return on schedule

⭐

More Google reviews

which brings in more new customers

The Customer Flywheel

1.Great visit → 2‑hour check‑in → public review
2.Day‑3 tips → simple add‑on suggestion for next time
3.Week‑2 to Week‑4 reminder → favorite therapist/time held
4.Loyalty/referral thank‑yous

Outcome:

Reviews grow → more calls → more bookings → more reviews

What We Need From You

Setup Information

  • •Your services, usual times, and any blackout rules
  • •Your deposit/cancellation policy
  • •Your brand voice (friendly/professional/playful)
  • •When to pass calls to staff (allergies, pregnancy, medical questions)

Timeline & Commitment

  • ⚡
    Setup time: about 2–3 weeks
  • 👥
    Team time: 4–6 hours
  • 🔧
    No change to your current tools

What Spa Owners Say

S

Sarah, Serenity Spa (Austin, TX)

⭐⭐⭐⭐⭐
"Peak hours were chaos. Now every call is answered and booked. Fridays are up 40% and my team can focus on guests."
M

Marcus, Desert Oasis (Phoenix, AZ)

⭐⭐⭐⭐⭐
"Our regulars now rebook right on schedule. Repeat visits jumped and days feel predictable again."
J

Jennifer, Coastal Retreat (San Diego, CA)

⭐⭐⭐⭐⭐
"We stopped missing calls during summer rush. The calendar fills earlier and stays full."
D

David, Urban Wellness (NYC)

⭐⭐⭐⭐⭐
"Across multiple locations, calls are handled the same way every time. Reviews climbed and so did bookings."

*Stories are based on real outcomes from similar spas; results vary by market and offer.

Simple FAQs

Will people notice it's AI?

It sounds natural and friendly. Sensitive topics are passed to your staff right away.

Do we have to change systems?

No. We work with what you have.

Can we thank people for reviews?

Yes—offer a small thank‑you for any honest review if you wish. Some sites don't allow rewards; we follow the rules.

Automate spa bookings and keep your calendar full